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Shipping & Returns

We ship anywhere within Canada.

As of August 2022 we have had to increase our shipping charges due to increases from Canada Post, except where indicated for specific items (ex. Dirty Girl Gaiters).


The Standard Canada Post Expedited shipping includes $100 of insurance.  You can purchase more insurance for higher value purchases. Insured shipping of $200 or more also includes a mandatory signature on delivery fee. Distance Runwear/Hallux Natural Footwear is not responsible for packages that go missing after we ship them. If you think Canada Post may leave your parcel on your doorstep and it may be stolen please ask us to write DO NOT SAFE DROP on the package.  It will then be held at the nearest postal outlet for collection. 

Standard Shipping Rates:

British Columbia - $15.00

Alberta/Yukon - $20.00

rest of Canada - $25.00

All orders are shipped via Canada Post. If you refuse any shipment from Distance Runwear Ltd/Hallux Natural Footwear, you are still responsible for the original shipping costs. This amount will be subtracted from your merchandise refund.

Sales tax will be applied automatically during the checkout process to Canadian customers. Taxes are based on the Province/Territory where the items are being shipped.

All Discounted Sales are FINAL.

To be eligible for a return, your non-discounted item must be unused and in the same condition that you received it. It must also be in the original packaging. Shoes must be in new condition with no outsole wear and packaging cannot be torn or shoe boxes taped up.

Returns and exchanges are available within 14 days of receipt of the product(s).

If you have any doubts about sizing please contact us at 604-737-6982 or [email protected]

Contact us [email protected] for a return authorization within 14 days of receiving your product.

To return your product, you should mail your product to:
Hallux Footwear
4800 Main Street
Vancouver BC V5V 3R8

You will be responsible for paying for your own shipping costs for returning your item.

Original shipping costs are non-refundable.